While we strive to make futon shopping on Futons Etc Factory Outlet simple and straightforward, you’d be amazed at how many behind the scenes steps are taken from your initial order placement to final futon delivery. Don’t worry, we’re futon pros, You may want take a look at this behind the scenes info that could help you receive your futon delivery faster.

Shipping a Futon to Your Home

When your order is placed, it is put in a queue for one of our futon experts to verify. This specialist calls every manufacturer to verify that each piece is in stock and ready to ship. If there are any discrepancies between our site and the manufacturer’s inventory, this specialist will contact you right away to suggest alternatives. It is important that you supply us with an accurate phone number and email address for your futon delivery.

While many of our manufacturers will send you order updates and tracking numbers via email, some of them do not. Our customer care agents work diligently to keep an up-to-date status with your order. These customer care agents double check with manufacturers and work with the carriers to obtain accurate futon delivery information.

When shipped via FedEx or UPS, please keep in mind that the driver is not obligated to bring the package in the house. While we understand that not all people will be capable of moving an unassembled futon, remember that the boxed futon packages are relatively lightweight and simple to move. If you can move a traditional mattress by yourself, it’s very likely that your futon shipment can be moved in a similar manner. Also, if you live in a multi-family dwelling like an apartment building or dorm room, please be aware of your building’s policies regarding deliveries and make plans accordingly.

In the event that you are not home to receive your futon shipment, your delivery driver will typically leave a door tag to indicate a future delivery date or a location where you can pick up your package. All of these clever steps combined make your futon shopping experience easy and fun!